Website Improvements

To: Chad Hurley, Steve Chen and Jawed Karim (Creators of YouTube)
From: Chelsea Egbert (YouTube Customer)
Subject: YouTube’s Usability

My name is Chelsea Egbert and I am an avid YouTube user. I appreciate the free access to videos that normal no one would have access to. My concern is the design of your website. I feel like as though it could be better, and could attract more people to your website. Here are some of my suggestions on improving the layout and design of YouTube.

First, I would suggest that the organization of the videos on your website be more organized. One way that could make the organization better is by having links to different sections of YouTube on your homepage. I do like the way the newest and most viewed is on the homepage, but it would be nice to see more of the different sections on there too. For example, have a link to your funny videos, another link for your music videos, another link for your movie videos, another for your parody videos, and etc. This will help with new users to your site to be able to locate exactly what they are looking for. Having this change will get new users the incentive to use your website again and again.

Another suggestion I have is having the explicit videos better guarded. Basically any person, young or old, can have access to explicit videos at anytime. This discourages parents from allowing young children from using your site, because of the easy access to those types of videos. So what I recommend is that no one can see explicit videos without a driver’s license. Only people who have an account with their driver’s license number on the account can access explicit videos. By doing this, young children will not have any access to those kinds of videos and parents can feel safe to let their children view your site. Now I know by doing this will not keep all children from seeing them, but this will for sure cut down on many that could.

My last suggestion is that you could make a child friendly YouTube. Like have a YouTube section just for kids. I feel that with child friendly YouTube section would draw more child and parents of children to your site. The child friendly YouTube would have like movies and videos that are popular and most common in the children field. This will help crack down on children finding themselves watching videos that children are not suppose to. They would have their own section and know right where to go. I truly believe that this will bring more people to your site, and parents would have a better view on YouTube than they do currently.

These suggestions are not to degrade your website or you as creators of YouTube. These are merely suggestions that as me a fellow customer sees that will help improve your website and increase viewer counts. If you do like my suggestions and would like to act on them, you can contact me from my email and I would glad likely go into more detail into these matters. Thank you for your time and I hope these suggestions will help your website and your company as a whole.

Sincerely,
Chelsea Egbert
YouTube Customer
Email: chelsea.egbert@yahoo.com